Plan feature
Billable Labor (with approval)
Hands-on work is quoted and approved first—so you aren’t surprised by hours on the invoice.
On the Core plan, monitoring and security tools are covered monthly; most technician labor is billable. Before we dig into paid work, we get your say-so on scope and cost.
That model fits shops that want strong coverage tools without paying for a big bucket of included hours every month. You spend when you need help—not on unused support minutes.
IT North keeps the approval step simple: we tell you what’s needed, you green-light it, then we work. Combined with the Core labor discount, you stay in control of the checkbook.