Core Plan
Built for organizations that want robust monitoring, security, and maintenance on every covered device—and prefer to approve labor as needs come up.
Monthly managed plans
Per-device plans for workstations and servers
These are our monthly managed service plans—predictable per-device coverage for the computers and servers you rely on every day.
The difference
Break-fix chaos vs managed calm
When IT is whoever answers first
Passwords on sticky notes, mystery pop-ups, and “the guy who used to help us” went dark. Every outage becomes a scramble.
- Unread alerts
- Expired antivirus
- No backup test
- Surprise invoices
- Friday outage
When coverage is planned
Monitoring watches the fleet, patches land on schedule, and your team knows how to ask for help. Labor rules match the plan you chose.
- Watched endpoints
- Current patches
- Restore-ready backups
- Clear ticket path
- Predictable costs
Plan details
Click any line item to learn what it means in practice for your business.
Standard Plan
Everything in Core, plus proactive management and included Windows troubleshooting—so common user issues get handled without an hourly meter running for covered work.
Everything in Core, plus:
Server Standard Plan
A monthly plan for servers—monitoring, enterprise-grade antivirus, automated backups, and priority support for businesses where server uptime and data protection matter most.
- Remote monitoring & management
- Enterprise-grade antivirus with real-time threat detection
- Automated daily backups with secure offsite storage
- Disaster recovery & point-in-time restore options
- Priority expert support for rapid issue resolution
We work to keep servers secure, backed up, and running well—so you can reduce downtime risk and recover faster when something goes wrong. No provider can promise zero outages, but this plan is built around the protections that matter most on server infrastructure.
Core vs Standard
Both workstation plans include monitoring, security, patching, and a help desk portal. The difference is how labor works—and how much proactive Windows support is built in.
| Feature | Core | Standard |
|---|---|---|
| Monitoring & alerting | Included | Included |
| Antivirus + EDR | Included | Included |
| Patching / updates | Included | Included |
| Help desk / portal | Included | Included |
| Proactive fixes & Windows troubleshooting | Billable labor | Included for covered work |
| Labor model | All labor billable with your approval | Covered Windows troubleshooting included; other labor as agreed |
| Remote labor discount | $20/hr off IT North’s standard remote rate | $40/hr off IT North’s standard remote rate (on non-covered labor) |
| Best for… | Teams that want strong monitoring and security with pay-as-you-go labor | Teams that want proactive support and fewer hourly surprises |
Monthly per-device rates are customized after your assessment. Remote labor discounts apply to IT North’s standard remote billing rate—not a third-party rate. Need projects or specialty work beyond the plan? See our service catalog.
Ready for a quote that fits your environment?
We’ll walk through your devices, servers, and priorities during an assessment—then recommend Core, Standard, Server Standard, or a mix.
Contact us