Plan feature
Windows Troubleshooting Labor Included
Everyday Windows problems are handled under the Standard plan—without a separate hourly ticket for each glitch.
Windows troubleshooting covers the day-to-day friction that stops people from working: update failures, login quirks, printer issues tied to the PC, and other common OS headaches.
Those tickets add up fast when every fix is billable. Staff wait longer because nobody wants another charge, and small problems turn into lost mornings.
IT North includes that labor on Standard so your team can open a ticket and get help without debating the clock. You pay the monthly per-device rate; we work through the routine Windows issues.