Ready for the firewall project we quoted — prefer a Tuesday evening after 7pm.
Ticket #991
Closed · High · Opened Mar 4, 2026 9:00 AM
New firewall cutover — after-hours window
Clients: Jordan Hale · jordan.hale@mesabi-outfitters.example (primary) · Mesabi Outfitters
Device: MESABI-FW
Ticket is non-billable (contract / included) for labor.
Support time
3.00 h contract / included (non-billable) — does not appear as unbilled.
| Date | Type | Hours | Notes |
|---|---|---|---|
| Mar 5, 2026 | On-site | 2.50 h | Contract / project — cutover, VLAN check, VPN |
| Mar 6, 2026 | Remote | 0.50 h | Contract — follow-up rules + guest SSID tweak |
Conversation
Cutover complete. Guest Wi-Fi isolated, site-to-cloud VPN up, and POS traffic prioritized. Docs uploaded to Documents.