IT North Portal
Portal demo Sample company · fictional data · not connected to live accounts

Mesabi Outfitters

Devices and company tickets · 18 managed endpoints + server on plan · sample RMM sync.

Devices (20)

Device name Type OS Owner Status Last seen Open / total tickets
MESABI-POS1 Workstation Windows 11 Pro 24H2 Casey Berg Online Aug 17, 2026 5:42 PM 1 / 4
MESABI-POS2 Workstation Windows 11 Pro 24H2 Riley Nest Online Aug 17, 2026 5:40 PM 0 / 2
MESABI-POS3 Workstation Windows 11 Pro 24H2 Front counter Online Aug 17, 2026 5:38 PM 0 / 1
MESABI-OFFICE Workstation Windows 11 Pro 23H2 Jordan Hale Online Aug 17, 2026 4:55 PM 1 / 6
MESABI-MGR Workstation Windows 11 Pro 24H2 Jordan Hale Online Aug 17, 2026 4:40 PM 0 / 1
MESABI-WHSE Workstation Windows 10 Pro 22H2 Morgan Lind Offline Aug 15, 2026 9:12 AM 1 / 3
MESABI-WHSE2 Workstation Windows 11 Pro 23H2 Taylor Maki Online Aug 17, 2026 3:10 PM 0 / 1
MESABI-RECV Workstation Windows 11 Pro 24H2 Taylor Maki Online Aug 17, 2026 2:55 PM 0 / 0
MESABI-BOOK Laptop Windows 11 Pro 24H2 Avery Quinn Online Aug 17, 2026 2:20 PM 0 / 2
MESABI-SALES1 Workstation Windows 11 Pro 24H2 Riley Nest Online Aug 17, 2026 5:20 PM 0 / 1
MESABI-SALES2 Workstation Windows 11 Pro 23H2 Sales floor Online Aug 17, 2026 5:18 PM 0 / 0
MESABI-FIT1 Workstation Windows 11 Pro 24H2 Fitting room desk Online Aug 17, 2026 4:02 PM 0 / 0
MESABI-KIOSK Workstation Windows 11 Pro 24H2 Customer kiosk Online Aug 17, 2026 5:44 PM 0 / 2
MESABI-WEB Laptop Windows 11 Pro 24H2 Jamie Pelto Online Aug 17, 2026 1:30 PM 0 / 1
MESABI-BUYER Laptop Windows 11 Pro 23H2 Jordan Hale Online Aug 17, 2026 12:05 PM 0 / 0
MESABI-TRAIN Workstation Windows 11 Pro 24H2 Training room Offline Aug 14, 2026 6:40 PM 0 / 1
MESABI-SPARE1 Laptop Windows 11 Pro 24H2 Loaner pool Online Aug 17, 2026 9:15 AM 0 / 0
MESABI-SPARE2 Workstation Windows 11 Pro 23H2 Loaner pool Online Aug 16, 2026 8:00 PM 0 / 0
MESABI-DC1 Server Windows Server 2022 Standard IT North Online Aug 17, 2026 5:45 PM 0 / 5
MESABI-FW Firewall pfSense / appliance IT North Online Aug 17, 2026 5:45 PM 0 / 1

Company tickets

All tickets
# Subject User Device Priority Status Updated
#1042 POS1 receipt printer offline after power blip Casey Berg MESABI-POS1 High In progress Aug 17, 2026 11:05 AM
#1038 Need MFA reset for QuickBooks Online login Avery Quinn MESABI-BOOK Normal Waiting Aug 15, 2026 4:22 PM
#1031 Warehouse PC won’t wake from sleep Morgan Lind MESABI-WHSE Normal Open Aug 12, 2026 8:05 AM
#1024 Onboard seasonal hire laptop + Microsoft 365 Jordan Hale MESABI-OFFICE Normal Closed Jul 30, 2026 3:40 PM
#1019 Phishing email reported — payroll lookalike Riley Nest MESABI-POS2 Urgent Closed Jul 9, 2026 2:55 PM
#1007 Server backup job failed twice overnight Jordan Hale MESABI-DC1 High Closed Jun 19, 2026 10:10 AM
#991 New firewall cutover — after-hours window Jordan Hale MESABI-FW High Closed Mar 6, 2026 10:40 PM
#1048 Shared drive slow when copying large photos Jordan Hale MESABI-OFFICE Low Scheduled Aug 17, 2026 9:15 AM